ex777 Privacy Policy

1. Introduction

ex777 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any lasting relationship — and for Pakistani players who choose ex777 for their cricket betting, live casino, and slots experience, that trust starts with knowing exactly how your information is handled.

This Policy applies to all personal data collected through the ex777 website at ex777.vip, including data submitted during registration, account verification, payment processing, and customer support interactions. It also covers data collected automatically through your use of the platform, such as device information, browser type, and session activity logs.

This Policy should be read alongside ex777's Terms & Conditions and Responsible Gaming policy, both of which form part of your agreement with ex777.

2. Data Controller

For the purposes of this Policy, ex777 acts as the data controller in respect of personal data collected through the ex777 platform. As data controller, ex777 determines the purposes and means by which your personal data is processed. All enquiries relating to data protection and privacy may be directed to our support team at: [email protected]

ex777 operates under an international gaming licence. Compliance with data protection obligations forms a core condition of that licence, and ex777 takes those obligations seriously.

3. Data We Collect

ex777 collects personal data in two ways: data you provide to us directly, and data we collect automatically when you use the platform.

3.1 Data You Provide Directly

Category	Examples	When Collected
Identity Data	Full name, date of birth, CNIC number, passport number	Registration & KYC verification
Contact Data	Email address, phone number, city of residence (e.g., Karachi, Lahore, Islamabad)	Registration & account updates
Financial Data	JazzCash/EasyPaisa account reference, bank account details (HBL, UBL, Meezan), USDT wallet address	Deposits & withdrawals
Verification Documents	Scanned CNIC, passport copy, utility bill, selfie photograph	KYC verification process
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support interactions

3.2 Data Collected Automatically

When you access the ex777 platform, our systems automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location derived from IP data.
• Device type, operating system, and browser version.
• Session data including login timestamps, pages visited, games played, and bet history.
• Cookie and tracking data as described in Section 7 of this Policy.
• Referral source — i.e., how you arrived at ex777.vip.

This automatically collected data is used primarily for platform security, fraud detection, responsible gaming monitoring, and service improvement purposes.

4. How We Use Your Data

ex777 uses the personal data we collect for the following purposes:

• Account creation and management: To register your ex777 account, maintain it, and communicate important account-related information to you.
• Identity verification (KYC): To verify your age (21+), identity, and payment methods in accordance with our licensing obligations. This is a mandatory requirement before withdrawals are processed.
• Payment processing: To facilitate deposits via JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20, and to process withdrawal requests to verified payment methods.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised account access.
• Responsible gaming: To monitor gaming behaviour, apply player-requested limits, identify potential problem gambling patterns, and intervene appropriately in accordance with our responsible gaming obligations.
• Legal and regulatory compliance: To comply with the requirements of ex777's international gaming licence, including record-keeping, reporting suspicious activity, and responding to lawful requests from competent authorities.
• Customer support: To respond to your queries, complaints, and feedback promptly and effectively.
• Platform improvement: To analyse aggregate usage data and improve the features, performance, and user experience of the ex777 platform.
• Marketing communications: Where you have given your consent, to send you information about ex777 promotions, bonuses, and new features. You may withdraw this consent at any time by contacting support or updating your account preferences.

5. Legal Basis for Processing

ex777 processes your personal data on the following legal bases:

• Contract performance: Processing that is necessary to deliver the ex777 service you have signed up for, including account management, payments, and game provision.
• Legal obligation: Processing required to comply with our licensing conditions, anti-money laundering requirements, and other applicable regulatory obligations.
• Legitimate interests: Processing undertaken for fraud prevention, platform security, and responsible gaming monitoring, where such processing does not override your fundamental rights and interests.
• Consent: Processing for optional purposes, such as marketing communications, where we have obtained your prior consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

ex777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties in the following limited circumstances:

6.1 Service Providers

ex777 works with carefully selected third-party service providers who assist us in delivering the platform. These include payment processing partners (such as JazzCash, EasyPaisa, HBL, and UBL gateways), identity verification service providers, game software licensors, and cloud hosting infrastructure providers. All service providers are contractually required to process personal data only on ex777's instructions and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Bodies

ex777 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or other competent authorities where required by the terms of our international gaming licence or by a lawful request under applicable law. Such disclosures will be made to the minimum extent necessary to satisfy the relevant requirement.

6.3 Business Transfers

In the event that ex777 undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held by ex777 may form part of the transferred assets. In such circumstances, ex777 will notify affected players and ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Policy.

7. Cookies & Tracking Technologies

ex777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ex777.vip. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. These cannot be disabled.
• Functional cookies: Allow ex777 to remember your preferences, such as language settings and game lobby layout, to personalise your experience.
• Analytics cookies: Help us understand how players use the platform in aggregate — which sections are most visited, where players encounter difficulties, and how the overall experience can be improved. Data collected via analytics cookies is anonymised.
• Responsible gaming cookies: Store session time information to support the display of session duration reminders and the enforcement of player-set time limits.

You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ex777 platform.

8. Data Retention

ex777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing and legal obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with standard anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the interaction.
• Session and technical logs: Retained for up to twelve (12) months, after which they are anonymised or deleted.
• Marketing consent records: Retained for the period of consent and for one (1) year following withdrawal of consent for audit purposes.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.

9. Security

ex777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ex777 platform.
• Encrypted storage of sensitive personal and financial data at rest.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required by their role.
• Regular internal security reviews and penetration testing of platform infrastructure.
• Multi-factor authentication options available to players for additional account security.
• Automated fraud detection systems that monitor for unusual account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your ex777 account, please contact our support team immediately at [email protected].

10. Your Rights

As a player on the ex777 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and the nature of your request. We will respond within 30 days.

• Right of access: You have the right to request a copy of the personal data ex777 holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our overriding legal and regulatory retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances, for example where you contest its accuracy.
• Right to data portability: Where processing is based on your consent or the performance of a contract, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of ex777's legitimate interests, unless ex777 can demonstrate compelling legitimate grounds that override your interests.

Please note that the right to erasure is subject to limitations where retention is required by law or by the conditions of ex777's operating licence. In such cases, we will explain the basis for retaining the relevant data.

11. Children and Minors

ex777 is strictly an adult platform. Access to all ex777 services is limited to individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a person under 21 will be immediately suspended, all balances will be held pending investigation, and the matter will be reported to the relevant authority where required under our operating licence.

If you believe that a minor has accessed or registered on the ex777 platform, please notify us immediately at [email protected].

12. Third-Party Links

The ex777 platform may contain references to third-party payment processors and other service partners. Where you interact with such third-party services — for example, by making a deposit via JazzCash or EasyPaisa — your data will also be subject to that third party's own privacy policy. ex777 is not responsible for the privacy practices of third-party service providers, and we encourage you to review their respective policies before providing your personal data directly to those services.

13. Changes to This Policy

ex777 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Where changes are material, we will notify registered players via the email address associated with their account before the updated Policy takes effect. Minor clarifications or corrections may take effect immediately upon publication.

The current version of this Policy is always available at ex777.vip/privacy-policy and carries the "Last Updated" date shown at the top of this document. We encourage you to review this Policy periodically to remain informed about how your data is protected.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ex777 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may contact ex777's data protection team by email at: [email protected]

Please include "Privacy Enquiry" in the subject line of your email and provide sufficient detail about the nature of your request so that we can respond effectively. We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 calendar days.

This Privacy Policy was last reviewed and updated in January 2026 and supersedes all previous versions published on the ex777 platform.